Payment / Shipping / Warranty

How to order and receive:

After you make an order, we will contact you by email specified in your contacts and send a payment request with a link where you can pay by credit card.

We can ship our equipment worldwide via EMS - International postal express network.
The cost of international shipping is 35 euros and this amount will be added to the amount of your order. 

 Please be aware that upon receipt, the customs officers may request payment of customs taxes/duties at a rate determined by the laws of your country.

Today, most courier services has stopped delivering packages and documents to Russia and Belarus. 
This means that if our you refuses to pay the customs duty and decides to reject the parcel before receiving it, we will not be able to return the parcel back to Russia.

Regarding this fact we ask all our clients to be ready to pay the customs tax when receiving the parcel, and not to refuse receiving it. Otherwise we will have the right of refusing to make a refund for the goods of proper quality, in accordance with the Russian Federation Government Resolution № 55 from 19.01.1998.

If you want to return the money for the goods in this situation, which is described above, then you will need to
 pay the customs taxes, get the parcel from the hands of a courier service, send it back to Russia through the international postal service and after receiving the goods we will be able to make a refund, but only for the goods. Payment of customs duty and the return shipment cost of goods with proper quality is the responsibility of the buyer.

According to the law of the Russian Federation on the protection of consumer rights, the consumer can return the purchased product within 14 days (from the date of receipt), excluding the day of purchase, if the product has retained its original appearance and a receipt confirming the purchase.

Warranty and Vlad Blad Irons Quality Department:

E-mail - [email protected] 

Warranty Terms:

We provide the warranty that covers any repairment for the first owner. The warranty does not include damage to the product resulting from accident or misuse. In cases of part breakage after warranty covered period passed you only have to pay the single replacing part cost. 
Coil tattoo machines:
we provide 25 years of warranty for the frame, coils, armature bar and capacitor 1 year for the spring, vise screw, contact screw binding posts. 1 year of warranty for coils cover and frame coating (except vise screw area).

Rotary tattoo machines: we provide a 1 year warranty for all components, a 1 year warranty for motor, cover and frame coating (except vise screw area)

Power supplies: we provide 2 years of warranty for the power supply and 1 year for the adapter. Warranty is not valid in cases of self repairs, power supply body openings, physical damage of body, microschemes and wires.

Cords and footswitches: we provide a one year warranty for cords and footswitches
Warranty is not valid in cases of self repairs and physical damage.

Purchasing our equipment you buy not only a product but our customer service, support and care about every our client. We never refuse to answer any questions about our equipment and how to work with it. We really love our customers that why we offer life time free service of all of our tattoo machines setting up for the first owners.

To make a complete diagnostics and identify the cause of a breakdown or malfunction of the rotary equipment, we have to make a full or partial disassemble.
If we find signs of self-repair, fluid in the equipment mechanism, attempts at self-soldering, the warranty is canceled. In this case, only paid repair is possible. If during pre-repair diagnostics of the equipment, the above interventions are detected, about which the workshop was not previously notified, and if the client refuses to pay for the repair, then the equipment will be sent back disassembled, due to the fact that our products must pass all stages of testing and performance verification with original components, before leaving our workshop.